FAQ's about recovery of care home fees


How do I start?
The best and quickest way to start is by telephoning 0800 072 86 36 or by completing the free quick enquiry form shown to the right >>>

 

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Can I afford a Solicitor?
If abdcare think that your chances of success are better than 51% our business model is structured to allow you at your choice to proceed on a “No Win No Fee basis”. This involves abdcare charging a percentage of damages recovered at the conclusion of your claim. Alternative funding methods can be discussed with you if more appropriate.

 

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How long will it take?
Although each claim is different a good average time period is, form the date a Clinical Commissioning Group (CCG) start to process your claim, 12-18 months.

 

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What information do I need to supply you?

We will tell you what information is required. Without intending it to be an exhaustive list, information that is always required includes CCG name and address, care home, hospital and GP addresses and numbers plus a description of the care needs required.

 

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Can I make a claim on behalf of somebody else?

You can make a claim on behalf of somebody else provided you have a Power of Attorney.

 

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Can I make a claim on behalf of somebody who is dead?

You can make a claim on behalf of somebody who is dead provided you are an Executor under their Will or an Administrator if they die without leaving a Will.

 

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If you take my claim can I then stop paying Care Home fees?

You must not stop paying care home fees until the review process has been completed with the CCG or other appropriate body and your review has been successful.

 

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If I have already appealed to the CCG and been refused by them can I make a further application through you?

You can apply again to the CCG for NHS Continuing Health Care using abdcare. This is because CCGs often assess incorrectly or use the wrong criteria.

 

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What is NHS Continuing Care?

NHS Continuing Care means care provided over an extended period of time to a person aged 18 or over to meet physical or mental health needs that have arisen as a result of disability, accident or illness. The care can be provided in any setting including home, hospice or care home. If care is provided in a care home the NHS contract with the care home to fund accommodation costs, board and care.

 

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What does "Primary Health Need" mean?

Primary Health Need is a concept devised by the Secretary of State for Health and arises where, following testing by qualified persons and a decision being made by a CCG, it is decided that a person’s primary need is health based on evidence from a comprehensive assessment.

 

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What other packages does the NHS provide?

This can include a combination of care and support packages funded by the NHS such as NHS funded nursing care, assessments involving doctors and nurses, primary health care, rehabilitation, respite health care, palliative care, etc.

 

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Can I appeal if my CCG review fails?

If there are grounds for appeal you can appeal firstly to the CCG Local Review Panel or, if so advised thereafter, to an Independant Review Pannel run by NHS England.

 

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